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WordPressRetainer Case study · 2018

Emaresa Chile — Corporate Website

Long-term web development and hosting consultant for Chilean industrial company, maintaining 99%+ uptime over 6 years.

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§01 · Overview
Stack
  • WordPress
  • PHP
  • MySQL
  • cPanel
  • Cloudflare
Role
  • Web Development
  • Hosting Management
  • Technical Support
Timeline
  • February 2018
  • February 2018 – September 2024
Client
  • Emaresa Chile
  • Remote (Chile)
Scope
  • Restructured and modernized the corporate website
  • Maintained 99%+ uptime over a 6-year engagement
  • Provided ongoing technical support and troubleshooting
  • Implemented security hardening and performance optimization
§02 · Summary

A 6-year consulting engagement providing web development, hosting management, and technical support for Emaresa, an established Chilean industrial services company.

Client Background

Emaresa is a Chilean company specializing in industrial and mining services. They needed a reliable web presence that reflected their professional standing while being easy to maintain internally.

Project Scope

Website Restructure — When I took over the project, the existing site had accumulated technical debt and needed modernization: rebuilt site architecture for better navigation, updated design to modern standards, improved mobile responsiveness, and optimized loading performance.

Ongoing Maintenance — Regular WordPress core, theme, and plugin updates; security monitoring and patch management; backup management and disaster recovery planning; and content updates as requested by the client.

Hosting Management — Server monitoring and uptime tracking, performance optimization (caching, CDN), SSL certificate management, and email server configuration.

Technical Details

Performance Optimization — Implemented server-side caching, optimized images and assets, configured the Cloudflare CDN, and achieved consistent sub-3s load times.

Security Measures — Regular security audits, firewall configuration, malware scanning and prevention, and secure backup protocols.

Results

  • 99%+ uptime maintained throughout the 6-year engagement
  • Zero security incidents through proactive monitoring
  • A reliable partnership built on trust and consistent delivery
  • Quick response times for critical issues

Key Takeaways

This long-term engagement reinforced the value of consistent, reliable service over flashy one-time projects; proactive maintenance that prevents issues before they occur; clear communication with non-technical stakeholders; and building trust through dependability.

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